One thing I've started to notice is that, with the popularity of cell phones, customers are more and more calling me to get backdrop rental information when they are doing other things such as driving, babysitting, teaching a class and other distracting activities.

 

It is very difficult for me to give a customer information when they are distracted. They often don't hear / understand / write down the information they called to receive due to the distractions surrounding them. It is also often difficult for me to hear the customer due to their outside noises.

 

If you are calling about renting a backdrop (or any other theatrical equipment), please be certain to call when you are not involved with other things and you in a quiet enviornment. You deserve excellant customer service and we want to be able to provide you with that.

 

Here at Cobalt Studios, we have added many new backdrops to our growing inventory. We love community theatres and would like to have the oppertunity to work with you: www.cobaltstudios.net.