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Guests
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![]() Posted: 4/28/01 at 7:44pm |
I would like to hear what other theater groups policy is towards distribution of complimentary tickets. The director of our current production feels that it should be at the directors discretion, and wishes to give free tickets to businesses that have donated materials to the production (in addition to advertising in the program), as well as to cast and crew. Our board is somewhat divided on this issue. We are a small group and rely heavily on tickets sales.
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Guests
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Our company gives two comps to all cast and crew members. In addition, we give them to anyone who loans us something for the show or who helps in some other way. We have been doing this for years, and it has really gotten out of hand. My recommendation is to move slowly. This can quickly grow to include everyone who loans a vase or paints one flat. Before long, you're comp-ed out of any profits. We will be moving to a new location in a couple of years and intend to re-evaluate then. I'd be conservative if I were you.
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Guests
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Our group does not offer any comps (except for newspapers who do reviews but they don't write them so they don't get them). We have a one ticket rule for families of cast members (spouse and children) - they can see the show more than once if they buy a ticket the first time they see the show. When we are sold out they are expected to let the paying people have the first choice of seats. Our group plays to small houses - 10 to 30 in the audience and we didn't want the families to support the performances unreasonably. This is particularly an issue when we have kids in the show - there is almost always a family member there - we don't expect them to pay every night.
The big theater has tried several policies and they all seem to get out of hand. I agree to go slowly on comps. It is very hard to stop once you have started giving them out. |
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Guests
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Our theater is a community theater. We don't give out comps. Only to press and on a rare occasion to someone who has donated something that would have been very expensive to rent. I gave about 20 tickets to a group who lent us costume for the production of " Joseph and the Amazing...." They were Egyptian costumes and very expensive if we rented them. They obly used 3 of the tickets for the show so we made out. I constantly asked to give comps or why not but our theater holds about 140 people. What I have done is to offer a free ticket to anyone who helps with hospitality during a show. Giving out programs, etc. That has worked pretty well. When I have explained to parents all of the costs of a show especially for musicals they are very understanding.
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The only complimentary tickets our group gives are to the community theatre judges that review the performances. No other comps are given. Theater companies have a difficult time making a profit at all, without giving away the tickets. This practice is pretty standard in the city where I live.
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We allow (2) comps for each head of the production staff, advertisers also get comps (depending on the level of their ad)
Any additional comps are determined by the producer on an "as requested" basis. Usually heads of staff (costumer, props, etc.) can give out comps after discussing it with the producer - if a couple of comps gets us a special deal on 25 tailcoats, we'd rather give out the tickets and have bodies in the audience, than cut a deal to put an ad in the program (which involves a bunch of other timing issues). Cast members don't get comps, although when we do musicals, members of the orchestra get one comp. Current members can attend the dress rehearsal and usually so many members have family involved in the actual production that cast and crew members don't really need comps. We haven't had a real problem with comps - if someone wants to see the show a second time, they're welcome to come back and work front of house in some manner - ushering, concessions, etc. We've even had "teams" - one person works the show one night(or act) and watches it the next, while the other person sees it the first night(or act) and works it the second. And usually both stick around for strike (and, of course, the cast party!)!!! What we get in participation more than makes up for the ticket price. Hope this helps. |
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We recently produced a show at our local "Big Theater". We "missed" our revenue target even though we had almost 50% more people see the show than budgeted (budget of 770 people, actual count 1060 people). When I looked into what happened I found a lot of reasons but comp tickets was one of the biggest culprits. They gave out over $1,200 worth of comp tickets (total revenue was $7,600). I can see giving comp tickets to the press and those who help a lot but there is a limit. If you give comps to advertisers, you are just trading dollars - advertising for ticket sales. Around here the advertisers come to the productions anyway - they are the supporters. What have you gained if you go to all the trouble of selling ads, printing a big playbill then give them the same value in free tickets?
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Our community theatre group's policy on complimentary tickets is controlled by the executive. We basically give a pair of comps to each person involved in the production and to any companies that have donated generously. The Producer lines up a list of people and the executive reveiws and selects an evening where ticket sales are slow.
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Guests
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This can be a sticky issue. We always have a producer in addition to a director for every show, and comps are at the discretion of the producer.
We always have comps available for any member of the state legislature who comes. (Not likely, but it does happen.) This is because we get grants. Also, if the executive from our state comm. theatre org. shows up, she gets a comp. Other than that, it can vary according to each show, but because the producers have their eyes on the bottom line, only a few comps go out. When I produced a large show last year, I provided comps to businesses who sponsored the show only if they asked. (For tax purposes, they are not supposed to get anything in return for sponsoring.) The members of the orchestra (volunteers) got one comp to one show. Some were used, some were not. We encouraged the parents of cast members to buy tickets and enjoy the show, but we were fairly lenient of our stage moms. One parent who couldn't afford a ticket volunteered to usher every night. |
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