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 Community Theater Green Room Discussion Board :About the Community Theater Green Room :Polls
Message Icon Topic: Survey your customer(Topic Closed Topic Closed) Post Reply Post New Topic
Poll Question: Do you survey your theatre patrons?
Poll Choice Votes Poll Statistics
1 [5.26%]
8 [42.11%]
6 [31.58%]
4 [21.05%]
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John Luzaich
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bullet Topic: Survey your customer
    Posted: 3/19/09 at 6:02pm
We recently updated our web site and as part of it, added an on-line survey.  We've had a fairly good response in people replying and filling it out.  We're going to replicate it and do it as a stuffer in our playbill/program.  The incentive for people to fill it out is that they would be included in a drawing for dinner for two at a restaurant that supprts our theatre.  With the survey we want to find out more about our customers and we want to know what marketing items works for us (ie, what radio station did they hear us on, what newspaper did they see us in, did they hear about it from a friend, did they see our sign/marquee, etc.)  Do you have a survey on-line?  If not, have you done a playbill/program stuffer survey?
 
You can see our survey on-line at www.osterregent.org
John
cfct@cfu.net
http://www.osterregent.org
http://www.facebook.com/osterregent
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MartyW
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bullet Posted: 3/20/09 at 7:52am
Ours have mostly been polls about what kind of show they like best... Usually comes back Musicals and Comedy.. Go figure.. News flash
Marty W

"Till next we trod the boards.."
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Nanette
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bullet Posted: 3/20/09 at 8:46am
We have comment sheets available after the shows for the patrons in the refreshment area.  Our people are great in leaving both pros and cons regarding our productions.  Usually the cons have something to do with "can't hear it very well" ~ most of those come from the older folk in the audience.  I like the idea of a 'playbill stuffer' and might do it for our upcoming production.
In a world of margarine, be butter!
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cestdiva
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bullet Posted: 12/19/10 at 2:06am
Do any of you poll your patrons about which specific shows they'd like to see?  As in, give a list of plays or musicals you're considering and asking them to check a box or write in their favorite.

We currently produce 3 comedies, 1 drama and 2 musicals each season but feel that we might be out of touch with what our patrons want to see.  We've had quite a lot of turnover this year (President, Treasurer, Artistic Director) and we now have the freedom to select shows that folks might actually want to see.

We do not currently have a survey form but would be interested to see what other companies are using.  We would also love help in developing one.

Thanks a bunch!  :-)
Cecily Gish
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Majicwrench
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bullet Posted: 12/20/10 at 2:58pm
 Well, our option wasn't up there....I have a gal who works the crowd, as they enter, at intermission, whenever, asking how they found out about the show.  Now if I could get her to all the shows......
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